Beash Kanaan

Merchant Services Consultant -> Merchants, Agents, ISO'sPayments & Fintech AI Specialist -> AI Voice Agents, Chatbots & Automation | Vapi · N8N · RAG

About

10+ years in merchant services and the payments industry — ISO/agent side, processor side, gateway integration, risk & underwriting, chargeback response, merchant pricing, statement analysis, merchant continuity. I've seen from the inside how payments businesses actually run: what an MCC risk tier means for a boarding decision, why a 3% lift in chargeback win rate is worth six figures to a processor, and what a merchant statement looks like when someone's been over-charging interchange.Now I consult for merchants to reliably reduce monthly processing costs and build AI systems for fintech, payments, and B2B SaaS operations.

AI Specifics

Voice Agents (Vapi, Retell) -> inbound and outbound AI agents that qualify merchant leads, handle tier-1 support, book meetings, and run callbacks. I understand ISO/agent workflows because I've run them. Typical build: inbound qualifier + CRM integration, delivered in 3–5 days.Custom Chatbots on Client Knowledge (RAG) -> deploy chatbots on Voiceflow, Chatbase, or custom Python/LangChain that answer on your actual documentation: merchant agreements, compliance docs, product FAQs, internal operations manuals. Source-cited, access-controlled, deployable to your site or helpdesk.N8N Automation with AI Decision Nodes -> chargeback response auto-drafters, KYC/KYB intake, statement analyzers, merchant onboarding orchestrators, lead scoring, support deflection. Full workflow JSON delivered + Loom walkthrough so you or your team can maintain it.For clients with data sensitivity requirements -> regulated industries, merchant transaction data, compliance-adjacent workloads — I run inference locally on a dedicated RTX 3090 24GB in Montréal. Your data never touches a third-party API. Local Llama 3.1 / Qwen / Mistral, retrieval over your private corpus, full DPA / NDA available before any data exchange.